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Our Appointment & Safety Protocols

In accordance with the Ontario’s Chief Medical Officer of Health, Public Health, and our College governing bodies' guidelines, Nepean Sports Medicine & Physiotherapy Centre is open and safely providing our full range of care!

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We are open with regular hours and are following the provincial guidelines to keep our staff and clients safe, which includes mandatory mask use in clinic (until at least June 11, 2022), and active screening at entry. We are continuing to offer virtual physiotherapy clients that are deemed appropriate, and/or wish to maximize their physical distancing.


Your Safety is Our Priority

Our safety protocols and appointment options for your in-clinic visit include:

VIRTUAL CARE  Virtual care services continue to be available, when and where possible, as clients requests continue. Please contact us to describe your situation and we'll assess if a virtual appointment will work for you.

SCREENING QUESTIONNAIRE  For in-clinic appointments, please note that we are screening all clients with Public Health Ontario's COVID-19 questions at appointment booking and upon curbside check-in; and masks are mandatory in clinic. Click here for Public Health Ontario's self-screening tool.

IN-CLINIC HEALTH & SAFETY PRECAUTIONS  We would like to inform you of the additional health and safety precautions we have implemented:

  • Thorough cleaning & disinfecting between each client interaction & treatment zone.
  • Medical grade masks and Personal Protective Equipment (PPE) worn by all our staff.
  • Mandatory COVID screening for all staff & clients prior to clinic entry.
  • Hand washing or sanitization upon clinic entry; and between each client interaction by staff.
CURBSIDE CHECK-IN  Please review the image below for directions on curbside check-in, when possible for clients, for your in-clinic appointment.
 

Have a question? Our team is here to help.

(613) 727-5755