Our Appointment & Safety Protocols

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In accordance with the Ontario’s Chief Medical Officer of Health, Public Health, and our College governing bodies' guidelines, Nepean Sports Medicine & Physiotherapy Centre is open and ramping up to safely provide our full range of care! 

We have reopened with a safe and efficient plan to keep our staff & clients safe. We are continuing to offer virtual physiotherapy and dietitian care for clients that are deemed appropriate, and/or wish to maximize their physical distancing.     

Your Safety is Our Priority

Our safety protocols and appointment options for welcoming you back include:

VIRTUAL CARE  Virtual care services continue to be available and this will remain the preferred option – when and where possible, – to minimize exposure risk to staff and clients. Please contact us to describe your situation and we'll assess if a virtual appointment will work for you.

SCREENING QUESTIONNAIRE  For in-clinic appointments, please note that we are screening all clients with Public Health Ontario's COVID-19 questions at appointment booking and upon curbside check-in; and masks are mandatory in clinic. Click here for Public Health Ontario's self-screening tool.

IN-CLINIC HEALTH & SAFETY PRECAUTIONS  We would like to inform you of the additional health and safety precautions we have implemented for our reopening:

  • Spaced out treatment zones and more private treatment rooms.
  • Increased one-on-one physiotherapy treatment times.    
  • Thorough cleaning & disinfecting between each client interaction & treatment zone.
  • Medical grade masks and Personal Protective Equipment (PPE) worn by all our staff.
  • Mandatory COVID screening for all staff & clients prior to clinic entry.
  • Hand washing or sanitization upon clinic entry; and between each client interaction by staff.
  • Daily electrostatic disinfecting.
CURBSIDE CHECK-IN  Please review the image below for directions on curbside check-in for your in-clinic appointment.

Ready to improve your mobility and get active?

Contact Nepean Sports Medicine & Physiotherapy Centre today.

Book An Appointment

(613) 727-5755